This policy explains how the Gn Coldstore Delivery App collects, uses, and protects your information.
The Delivery App ("the App") is operated by Gn Coldstore & Suppliers ("we," "us," "our") to let customers order chicken, eggs, meat, and processed products for delivery. This policy describes what information we collect from users of the App and how we handle it.
We use trusted third parties to operate the App, including payment gateways (eSewa, Khalti, bank transfer processors) and mapping/location services for delivery tracking. These providers only receive the information necessary to perform their function and are bound by their own privacy policies.
We do not sell your personal information. We share order and contact details only with our delivery staff and payment processors as needed to fulfill your order, or when required by law.
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure.
We retain order and account information for as long as your account is active or as needed to comply with legal, accounting, or reporting obligations.
The App is not directed at children under 13, and we do not knowingly collect information from children.
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.
If you have questions about this policy or your data, contact us:
